- Why is registration important?
Although registration is not actually necessary until booking and processing
your holiday reservation, it provides a host of other benefits that will enrich
your experience on the Travel Channel. For example, our site caters for
visitors across the Middle East and the Levant, therefore, any offers shown
from the home page, for example, can be from any destination that is served by
the Channel. By registering with us, we can tailor our products to your exact
requirements, making sure you only see the packages that you want to see. Other
benefits include bi-monthly newsletters keeping you abreast of the latest
offers on the Channel and great discounts - unique to our subscribers.
For your convenience, the registration process is easy and efficient -
click here to register
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- How do I change my registration details?
It is important that you update your registration details. To do so, please go
to the "My Profile" page or click here
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- I do not want to subscribe to the newsletter,
how can I unsubscribe?
Please use the "UNSUBSCRIBE" link found at the bottom of every Newsletter. This
will automatically remove you from our Newsletter listing.
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- Is my data safe?
Making our transactional process secure is of paramount importance to us, and by
using the latest technology we make it far safer to transact through our
channel than it would normally be via, for example, a telephone line. If you
wish to know more regarding our security policy, go here
. For more information regarding privacy and the data we collect from you
click here .
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- How do I collect my travel documentation?
There are two options available to receive your tickets, which you are able to
select at the time of booking.
Delivery - By courier or messenger can be
selected, dependent on the delivery location.
Collection - Can be made at the offices of
Albawaba Travel
Ticketing Agent shown in your itinerary confirmation e-mail.
Our ticketing agent will contact you within 24 hours
(one working day) to confirm delivery or collection arrangements according to
your stated preference.
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- How do I check if I need a visa for my
destination and how do I go about organising that?
You may be required to obtain a visa for some destinations. If you require any
further information on passport or visa requirements, please contact the
embassy of the country to which you will be travelling
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- My passport is expiring soon. Can I still
travel?
Please ensure you have a passport valid for the duration of your trip. (Some
destinations require that your passport is valid for a certain length of time.
Check with the embassy of the country to which you will be travelling).
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- I have lost my ticket. Now what do I do?
If your ticket has been lost or stolen you should report the loss to the Airline
concerned, they may also request you report the loss to your local police
station. Lost ticket rules vary by Airline and replacement tickets may only be
issued by the airline concerned, some airlines require that a new ticket be
purchased. Note: Refunds of lost tickets may only be issued after 6 months have
elapsed from the date of notification.
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- Must I take out 'Health Insurance' to travel?
We recommend the purchase of adequate travel insurance for all overseas travel.
Immunisation may be recommended or required for your destination or stopover
points - please check this with your doctor.
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- Which browser do I need to use on
Albawaba Travel
?
Albawaba Travel
fully supports MS Internet Explorer 5.5 and above. If you wish to transact
online, do not use any MS Explorer browser below 5.5.
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- How do I know which browser version I have?
Open your browser and click the "Help" menu on your browser window. (Note,
sometimes Explorer may have a question mark symbol that can also be clicked).
Then click the "About Internet Explorer" menu. The information displayed will
then inform you which browser you currently have installed on your computer.
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- What is the best screen resolution to use?
The site is optimised for a resolution of 800 x 600 and above. If you have a
lower resolution you can still use the full functionality of the site, however,
you may need to scroll to see all the information displayed.
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